Information Security Policy
How Finpliq protects business, bookkeeping, payroll and tax records using secure access, encryption, logging and operational controls.
- Owner
- Security & Compliance
- Last reviewed
- 8 July 2026
Policies are grouped by governance area. Use the category links to jump to the right section, then open the full policy page or download the Word copy.
Security
How Finpliq protects business, bookkeeping, payroll and tax records using secure access, encryption, logging and operational controls.
How Finpliq should be developed, reviewed, tested and released without weakening authentication, authorisation, tenant isolation or filing workflows.
How Finpliq controls access to user accounts, businesses, admin areas and sensitive filing functions.
How Finpliq identifies, triages, fixes and records security weaknesses.
How Finpliq identifies, responds to and communicates security incidents.
How Finpliq protects sensitive records, secrets, tokens and credentials.
How Finpliq records important activity without exposing sensitive data.
How security researchers and users can report vulnerabilities safely and responsibly.
Privacy
How Finpliq processes account, business, bookkeeping, payroll, tax, support and website data.
How Finpliq uses essential cookies and any configured analytics or marketing cookies.
Controller/processor terms for businesses using Finpliq to manage records containing personal data.
How Finpliq retains and deletes business, accounting, tax, support and security records.
Infrastructure
How Finpliq plans for service continuity, recovery and data restoration.
How Finpliq keeps essential service operations available during disruption.
How Finpliq manages suppliers such as hosting, email, payments, HMRC APIs and analytics where configured.
How Finpliq communicates support, maintenance and availability expectations.
Engineering
How Finpliq should be deployed safely without breaking migrations, authentication, billing or filing workflows.
Responsible AI
How Finpliq uses Smart Bookkeeper assistance as suggestions, not automatic professional judgement or automatic filing.
Compliance
How Finpliq handles supported HMRC workflows, validation, approval, submission evidence and correction routes.
How Finpliq handles manual statement imports, CSV/Excel/PDF uploads, receipt uploads and user-controlled categorisation.
Legal
How Finpliq must be used lawfully and safely.