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Policy library

Policies are grouped by governance area. Use the category links to jump to the right section, then open the full policy page or download the Word copy.

Security

Security policies

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Information Security Policy

How Finpliq protects business, bookkeeping, payroll and tax records using secure access, encryption, logging and operational controls.

Owner
Security & Compliance
Last reviewed
8 July 2026

Secure Software Development Policy

How Finpliq should be developed, reviewed, tested and released without weakening authentication, authorisation, tenant isolation or filing workflows.

Owner
Engineering
Last reviewed
8 July 2026

Access Control Policy

How Finpliq controls access to user accounts, businesses, admin areas and sensitive filing functions.

Owner
Security & Compliance
Last reviewed
8 July 2026

Vulnerability Management Policy

How Finpliq identifies, triages, fixes and records security weaknesses.

Owner
Security & Engineering
Last reviewed
8 July 2026

Incident Response Policy

How Finpliq identifies, responds to and communicates security incidents.

Owner
Security & Compliance
Last reviewed
8 July 2026

Encryption Policy

How Finpliq protects sensitive records, secrets, tokens and credentials.

Owner
Security & Engineering
Last reviewed
8 July 2026

Logging & Monitoring Policy

How Finpliq records important activity without exposing sensitive data.

Owner
Security & Operations
Last reviewed
8 July 2026

Vulnerability Disclosure Policy

How security researchers and users can report vulnerabilities safely and responsibly.

Owner
Security
Last reviewed
8 July 2026

Privacy

Privacy policies

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Privacy Policy

How Finpliq processes account, business, bookkeeping, payroll, tax, support and website data.

Owner
Data Protection
Last reviewed
8 July 2026

Cookie Policy

How Finpliq uses essential cookies and any configured analytics or marketing cookies.

Owner
Data Protection
Last reviewed
8 July 2026

Data Processing Agreement

Controller/processor terms for businesses using Finpliq to manage records containing personal data.

Owner
Data Protection
Last reviewed
8 July 2026

Data Retention Policy

How Finpliq retains and deletes business, accounting, tax, support and security records.

Owner
Data Protection
Last reviewed
8 July 2026

Infrastructure

Infrastructure policies

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Backup & Disaster Recovery Policy

How Finpliq plans for service continuity, recovery and data restoration.

Owner
Operations
Last reviewed
8 July 2026

Business Continuity Policy

How Finpliq keeps essential service operations available during disruption.

Owner
Operations
Last reviewed
8 July 2026

Third-Party Supplier Policy

How Finpliq manages suppliers such as hosting, email, payments, HMRC APIs and analytics where configured.

Owner
Operations
Last reviewed
8 July 2026

Availability & Support Policy

How Finpliq communicates support, maintenance and availability expectations.

Owner
Operations
Last reviewed
8 July 2026

Engineering

Engineering policies

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Secure Deployment Policy

How Finpliq should be deployed safely without breaking migrations, authentication, billing or filing workflows.

Owner
Engineering
Last reviewed
8 July 2026

Responsible AI

Responsible AI policies

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Responsible AI Policy

How Finpliq uses Smart Bookkeeper assistance as suggestions, not automatic professional judgement or automatic filing.

Owner
Product & Compliance
Last reviewed
8 July 2026

Compliance

Compliance policies

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HMRC Filing Policy

How Finpliq handles supported HMRC workflows, validation, approval, submission evidence and correction routes.

Owner
Product & Compliance
Last reviewed
8 July 2026

Financial Data Import Policy

How Finpliq handles manual statement imports, CSV/Excel/PDF uploads, receipt uploads and user-controlled categorisation.

Owner
Product & Compliance
Last reviewed
8 July 2026
Trust Centre Policies — Finpliq